Shipping Your Safes with Ease at Safe Paradise

At Safe Paradise, we understand that hassle-free shipping and delivery are crucial to ensuring your safes are securely delivered. We are committed to making your experience seamless and worry-free. Here's everything you need to know about our shipping process:

Carrier & Curbside Delivery:

We rely on trusted carriers such as FedEx Ground, FedEx Freight, or the most cost-effective option available to ensure the safe delivery of your safes. Please note that all deliveries are curbside, meaning the carrier will not bring the safes into your home or desired location. If you require assistance, kindly make prior arrangements.

Undeliverable Addresses:

To ensure a smooth delivery experience, we do not ship to PO Boxes. If the destination address is deemed undeliverable by the carrier, additional charges for alternative delivery methods may apply.

Full Insurance Coverage:

Rest assured, every shipment is fully insured to protect your valuable purchase throughout its entire journey.

Tracking Information:

You can expect to receive your tracking number(s) via email approximately 2-4 business days after placing your order.

Shipping Timeframes:

• FedEx Ground shipments typically take 4-6 business days from the processing date.
• FedEx Freight or other LTL provider shipments may take 4-12 business days from the processing date. Please keep in mind that shipping times can vary based on the final destination, the items ordered, and other logistical factors.

Cancellation & Restocking Fees:

If an order is shipped and subsequently canceled or refused, a restocking fee of 15%-30%, along with shipping fees, may be applied.

Adjusting Shipping Address:

Should you need to make adjustments or alterations to the shipping address, a $175.00 fee will be incurred. This fee covers charges imposed on us and the time required for a timely address adjustment with the freight carrier.

LTL Shipments for Large Items:

Large and heavy items such as safes may be shipped via LTL (less-than-truckload) shipment. The carrier will contact you to schedule a delivery appointment, and a person must be present to sign for the shipment. Additional charges may apply for rescheduled deliveries or refused shipments.

Damaged Packages:

In the event of visible damage to the package upon delivery, please take clear photos of the damaged box, refuse the package, and note the damages with the delivery driver on the Bill of Lading or Freight Bill. Contact us at support@safeparadise.com with your issue and photos. If there is no damage to the box but damages to the product, inspect your package immediately upon receipt and take pictures. Send us the photos right away. Failure to report damages within 24 hours may result in the rejection of your claim.

Returns & Refunds:

All products must be returned in their original, unused condition, including the original packaging, manufacturer's containers, documentation, warranty cards, manuals, and accessories. Refunds will be processed after our warehouse receives, inspects, and processes your return. It may take up to 72 hours to reflect on your statement, with return shipping charges non-refundable.

Shipping Zones:

Our free shipping offer applies to the 48 contiguous states, excluding Alaska, Hawaii, and other U.S. territories. Additionally, free shipping is not available for international destinations, including Canada.

International Shipping & Warranty Considerations:

Shipping our products outside the United States may void the warranty. Our warranty coverage is designed for use within the United States, and international shipping may subject the items to different conditions and regulations, potentially affecting their functionality and performance.

Factory Direct Shipping: Elevating Your Safe Experience

What Is Factory Direct Shipping?

Factory Direct Shipping means that your safes are sourced directly from renowned manufacturers, eliminating intermediaries and ensuring exceptional benefits:

Quality Control: By dealing directly with manufacturers, we guarantee the highest quality standards. Rigorous testing and impeccable craftsmanship are integral to every product.

Swift Delivery: Strategically located warehouses enable us to process and dispatch orders quickly, reducing wait times and ensuring satisfaction.

Competitive Pricing: Eliminating intermediaries allows us to offer competitive pricing, ensuring you get the best value for your investment.

Reduced Environmental Impact: Factory Direct Shipping contributes to a greener future by minimizing transportation carbon footprints.

Our Promise to You:

Our Factory Direct Shipping model reflects our commitment to delivering excellence. Trust that your safes are of the highest quality, efficiently delivered to your doorstep.

Our dedicated customer support team is available to assist with inquiries or concerns related to your order or Factory Direct Shipping, ensuring your experience with Safe Paradise exceeds expectations.

Luxury should be accessible, and our Factory Direct Shipping approach is one way we make it a reality. Thank you for choosing Safe Paradise. We look forward to enhancing your safe experience, one secure step at a time.

Our Commitment to Your Satisfaction at Safe Paradise

At Safe Paradise, we take great pride in our unwavering dedication to ensuring that your shopping experience with us is exceptional. Our primary goal is to make every step of your journey seamless, enjoyable, and ultimately lead to your complete satisfaction with your safe purchase. We are committed to exceeding your expectations consistently.

Return Policy: Terms and Guidelines

We understand that circumstances may arise that require returns, and we are committed to making this process transparent and hassle-free. Please carefully review the terms and conditions of our return policy:

1. Eligibility for Refund:

• Merchandise must be in new condition, unused, uninstalled, and in its original packaging.
• Returns are accepted within 30 days of the delivery date unless otherwise specified on the product page.
• You must notify us of your intention to return within 30 days of the delivery date.
• A restocking fee, which may range from 15% to 30%, could apply based on the brand.
• Some brands may have a return request window of less than 30 days.

2. Coverage:

• Our return policy covers cancellations made after an item has been physically shipped or refused upon delivery.

The Refund Process

Our aim is to ensure that your refund experience is straightforward and stress-free. Here's how the refund process works:

• Refunds will be issued, with any applicable fees and charges deducted from the product price.
• Shipping charges from the original purchase are non-refundable.
• You are responsible for covering any return shipping charges.
• Refunds will be applied to the same payment method used for the original purchase within 10 business days of processing.

Items That Cannot Be Returned

Certain items do not qualify for returns under our policy:

• Products covered by parts under the manufacturer's warranty.
• Products with opened original manufacturer packaging.
• Products that have been removed from their original manufacturer packaging.

It is essential to return the merchandise in new, resalable condition. Refunds will only be processed after we have received and inspected the returned items.

Damaged Merchandise

In the unfortunate event that your product sustains damage during shipping, please reach out to us at support@safeparadise.com to arrange for a replacement and the retrieval of the damaged product. You can refer to our Shipping Policy for more comprehensive information.

Defective Merchandise

Many of our products come with at least a 1-year manufacturer's warranty, and details can be found under the "Warranty" tab on the product page. Should you encounter any manufacturer's defects, please inform us, and we will assist you in acquiring replacement parts or a product replacement at no additional cost.

Please Take Note

• Returning the product in new condition and its original packaging to the correct warehouse is your responsibility.
• We highly recommend obtaining a tracking number and securing shipping insurance for your return.
• In the event that we receive an item in unacceptable condition, we reserve the right to deny your return.
• Damaged items may necessitate you to file a claim with your chosen shipping company.
• Used items may either be disposed of or returned to you at your expense.
• Damaged or used items will be retained in our warehouse for a maximum of 30 business days, unless you provide alternative instructions in writing before disposal.
• Please allow a span of 7-14 business days after the delivery of the returned item for our Customer Service Department to inspect the return and process your refund.
• Attempting to return an item without obtaining a return authorization, past 30 days, or in an unacceptable condition may result in refusal or the item being shipped back to you at your expense. If we accept the return, additional fees may be incurred.

For any inquiries or further assistance, please do not hesitate to contact us at support@safeparadise.com.

Our Unwavering Commitment to Price Integrity

At Safe Paradise, we are unwavering in our dedication to providing you with the most competitive prices online. We work closely with our suppliers to establish minimum advertised pricing guidelines for all of our competitors. This commitment ensures that every online retailer offering the same product is expected to offer it at the same price point.

Our Price Match Guarantee:

If, within 30 days of your purchase date, you discover another online store offering a lower price for the same product, please notify us immediately. We will initiate contact with the brand to verify whether they are in compliance with the minimum advertised price policy. If you qualify for a refund, we will promptly credit the difference back to your credit card.

We want you to shop with confidence, knowing that you are securing the absolute best price for your ordered product. If you find that our own website features a lower price for the identical item you purchased within 30 days of your order, we will also refund the difference.

To request your partial refund, follow these steps:

1. Send us an email containing links to the product on both our website and the competitor's website.
2. Please make this request within 30 days from the date of your order, and we will process the credit accordingly.

Our 100% Price Guarantee comes with certain limitations:

• You must complete the purchase of the item from our website before requesting the Price Match Guarantee.
• Promotions such as rebates, holiday sales, and "buy one, get one free" offers are not eligible for the guarantee.
• The item in question must be in stock on the competitor's website.
• The competitor must exclusively operate as an online store and should not have a physical retail location.
• The competing website cannot be a discounter or auction platform (e.g., eBay, Overstock, Walmart, Amazon, etc.).
• The competitor must be an Authorized Retailer of the product under consideration.
• The Price Match Guarantee encompasses both the item price and the shipping charges but excludes sales tax.

If you wish to inquire whether we can price match a specific product before placing your order, please do not hesitate to reach out to us. We are committed to delivering the best value to our customers, and your satisfaction is our utmost priority.

Welcome to Safe Paradise - Your Premier Safe Experts

At Safe Paradise, we are your trusted experts in safes and everything related to keeping your valuables secure. Our unwavering commitment extends to the products we offer, which include a wide range of high-quality safes, vaults, and security solutions. However, our primary dedication lies in serving you, our valued customers. Our goal is to become the epitome of customer-centric excellence in the safe and security market.

What Sets Us Apart

Distinguishing ourselves from large, generic retailers, we possess specialized knowledge that allows us to address your specific questions and concerns regarding safe selection, installation, and security features. With a deep understanding of our products, we are fully prepared to provide you with comprehensive and informed responses to any inquiries that may arise.

Our Commitment to You

Here's what you can expect when you choose Safe Paradise:

1. Expert Guidance: Our knowledgeable team is ready to assist you in finding the perfect safe to meet your security needs.

2. World-class customer service: We are committed to providing exceptional service to ensure your peace of mind.

3. Secure Shopping: Rest assured that your online shopping experience with us is 100% secure, and your privacy is of utmost importance.

4. Wide Selection: Access a broad range of trusted safe brands and models, all available in one convenient location.

5. Official Authorization: We are authorized dealers for our suppliers, guaranteeing the authenticity of our products and manufacturer warranties.

6. Low Price Guarantee: Our direct-from-manufacturer approach allows us to offer competitive prices without compromising quality.

Our Mission: "Protecting What Matters Most: Your Trusted Partner in Safety at Safe Paradise!"

At Safe Paradise, our mission is to be your ultimate destination for safety and security solutions. Whether you're safeguarding your personal valuables, important documents, or firearms, we provide top-tier safes, expert advice, and a commitment to your peace of mind. Join us in our mission to protect what matters most to you!

Value-Added Benefits with Every Order

We're dedicated to enhancing your shopping experience and offer the following value-added benefits with every purchase:

• Free Shipping: Enjoy free shipping on every order, ensuring your safe arrives safely and securely.

• Low Price Guarantee: We guarantee competitive pricing on all our products, backed by our commitment to quality.

• Secure Checkout: Our 128-bit secure checkout process ensures your information is safe and protected.

• Satisfaction Guarantee: We stand behind our products and offer a comprehensive satisfaction guarantee.

We Acknowledge Your Investment

We understand that investing in a safe is a significant decision, and our primary aim is to simplify the buying process for your convenience. Feel confident in placing your order with us today, and if you have any questions or concerns, please don't hesitate to reach out via phone.

Contact Us

Our dedicated customer support team is at your service:

• Phone: Call us at (800) 557-5160 during our operational hours from 9 AM to 6 PM EST, Monday through Friday.

• Live Chat: Connect with our customer support team 24/7 by clicking the "Chat with our support" button in the lower-right corner.

• Email: Reach out to us at support@safeparadise.com, and you can expect a response within 1-2 hours during regular business hours.

• Address: Write to us at 5830 E 2nd St, Ste. 7000 #715, Casper, WY 82609.

Stay Connected

Stay updated with Safe Paradise by following us on Facebook and Pinterest for the latest news, tips, and important security insights. Your safety is our priority, and we're here to protect what matters most to you!

Discover Flexible Financing Solutions with Safe Paradise

If you're considering a purchase and need alternative financing options, Safe Paradise offers a variety of choices tailored to your needs, including Shop Pay and PayPal Financing. We are committed to making your shopping experience as convenient as possible, and our financing programs are designed with your comfort in mind.

1. Shop Pay Installments:

Safe Paradise is pleased to introduce Shop Pay Installments, allowing you to split your purchase into four equal biweekly installment payments. The best part? These installments come with 0% interest, no hidden or late fees, and they won't impact your credit score.*

How It Works:

1. Add your desired items to your cart.
2. Proceed to checkout using Shop Pay.
3. Choose the option to pay in four installments.
4. Your initial payment is either due at the time of purchase or, in some cases, two weeks later. Subsequent three installments will be automatically debited from your saved card on Shop Pay every two weeks. Rest assured, you'll receive email reminders before each payment to keep you informed.

2. PayPal Financing:

In line with our commitment to providing diverse financing options, Safe Paradise proudly offers access to PayPal Financing. With PayPal Financing, you can enjoy the benefits of flexible payment plans, making your purchase more accessible.

How It Works:

When you select PayPal Financing during checkout, you'll have the opportunity to explore various financing options, including interest-free plans and fixed monthly payments. PayPal Financing gives you the freedom to choose a payment plan that aligns with your budget and preferences. The application process is quick and straightforward, providing a financing decision within minutes, streamlining your purchase without delay.

Key Features of Shop Pay and PayPal Financing:

• Interest-Free Plans: Both options offer interest-free payment plans, allowing you to spread the cost of your purchase over a defined period without incurring interest charges.
• Fixed Monthly Payments: With fixed monthly payments, you'll have a clear understanding of your financial commitment, making budgeting easier.
• Quick Approval: The application process for both options is designed for easy approval, ensuring you can proceed with your purchase promptly.
• Payment Flexibility: Shop Pay Installments and PayPal Financing offer a range of repayment choices, empowering you to select the plan that best suits your financial situation.

Getting Started:

To explore Shop Pay Installments and PayPal Financing and take advantage of their benefits, simply choose your preferred option during the checkout process. You can review the available financing plans, select the one that aligns with your needs, and complete your purchase seamlessly.

At Safe Paradise, we understand that each individual's financial circumstances are unique. We are committed to providing you with the options needed to make your purchase with confidence. Whether you opt for Shop Pay Installments or PayPal Financing, our goal is to ensure that your shopping experience is both enjoyable and convenient. If you have any questions or require further assistance, please don't hesitate to contact our customer support team. Your satisfaction is our top priority, and we are here to assist you every step of the way.

Discover Exclusive Safe Paradise Coupons

Are you in search of a coupon to maximize savings on your new purchase? Look no further! On this page, we've gathered all the current coupons for your convenience. If you have any questions or need assistance, please don't hesitate to reach out to us via phone, email, or live chat.

Our Best Safe Paradise Coupon:

Enjoy a 5% Discount on Any Order (no minimum or maximum order price) by using code SAFE5 during checkout.

Honoring Veterans, Active Military, and First Responders:

We are honored to extend a 7% discount coupon to veterans, active military personnel, and first responders. If you fall within one of these categories, we are proud to offer you this special discount. To avail yourself of this opportunity, kindly forward a copy of your veteran, military, or first responder ID to support@safeparadise.com, along with the product you intend to purchase. Our dedicated support team will promptly review your email and issue a custom invoice with the additional discount applied. This will enable you to proceed with your purchase at the reduced price.

Low Price Guarantee:

At Safe Paradise, we are committed to upholding our promise of providing you with the best prices. We not only match but beat any competitor's price! While our suppliers enforce a strict minimum advertised price policy, we understand that occasionally other online retailers may violate these rules to offer lower prices. If you come across a competitor advertising our products at a lower price, please contact us immediately. We will be more than happy to offer you a better deal through email correspondence.

Please Note:

The list of excluded brands may change over time. If you've placed an order but forgot to apply the coupon, and your order qualifies for the coupon, please get in touch with us. We can issue you a gift card worth 5% of your order value, which you can use towards a future purchase with us. Please note that we cannot provide a refund equal to the coupon amount for your existing order.

For any inquiries, concerns, or assistance, please feel free to contact us through our provided channels. We are dedicated to ensuring your satisfaction and delivering the best value for your shopping experience.